Privacy Policy Summary
This summary provides a high-level overview of how we use personal data:
- We collect only the information necessary to provide our services and respond to enquiries.
- We do not sell personal data.
- We use cookies to ensure the website functions correctly and to understand how it is used.
- You have clear rights over your personal data, including access and deletion.
Full details are set out below.
1. Information We Collect
Personal Data You Provide
We may collect personal information that you voluntarily provide when you:
- Submit an enquiry or contact form
- Request information about grave plots, cemetery records, memorials, or services
- Create an account (where applicable)
- Purchase products or services
This information may include your name, email address, telephone number, postal address, and any details you include in correspondence.
Cemetery and Record-Related Searches
When you search cemetery or burial records, the information displayed relates to deceased individuals. Such data is not classed as personal data under UK GDPR. However, any personal information you submit in connection with a search or request will be treated in accordance with this policy.
Usage and Technical Data
We automatically collect certain technical information when you access the website, including IP address, browser type, operating system, referring URLs, pages viewed, and interaction data.
Cookies and Similar Technologies
We use cookies and similar technologies to support essential website functionality, measure performance, and improve user experience. Further details are provided in the Cookies Policy section below.
2. How We Use Your Information
We use personal data for the following purposes:
- To provide access to cemetery records and related services
- To respond to enquiries and requests
- To process purchases and manage customer relationships
- To improve website performance, usability, and accessibility
- To comply with legal and regulatory obligations
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
3. Legal Bases for Processing
Under UK GDPR, we process personal data on one or more of the following lawful bases:
- Consent – where you have given clear permission
- Contract – where processing is necessary to deliver a service you have requested
- Legal obligation – where required by law
- Legitimate interests – where necessary for operating and improving our services, provided your rights are not overridden
4. Sharing and Disclosure of Information
We do not sell or rent personal data. We may share information with:
- Website hosting and IT service providers
- Payment processors (where purchases are made)
- Analytics providers
- Professional advisers or regulatory bodies where legally required
All third parties are required to safeguard personal data and use it only for specified purposes.
5. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Data Security
We apply appropriate technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration. While we take reasonable steps to protect information, no online system can be guaranteed to be fully secure.
7. Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Requests can be made using the contact details below.
8. Third-Party Links
This website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their policies separately.
9. Children’s Data
This website is not intended for children under the age of 13, and we do not knowingly collect personal data relating to children.
10. Cookies Policy
Cookies are small text files placed on your device when you visit a website.
Types of Cookies We Use
- Strictly necessary cookies – required for core website functionality
- Performance and analytics cookies – help us understand how the website is used and improve performance
- Functionality cookies – remember user preferences where applicable
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
We use cookies
We use cookies to ensure the website functions properly, analyse usage, and improve your experience. You can accept all cookies, reject non-essential cookies, or manage your preferences at any time.
By clicking “Accept all”, you consent to the use of cookies in accordance with our Privacy Policy.
Accept all
Reject non-essential
Manage preferences
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.
12. Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Email: [Insert contact email]
Address: [Insert business address]

